Privacy Policy

This Privacy Policy describes how Point Dynamics, LLC d/b/a nexTalker ("nexTalker", "we", "us", or "our") collects, uses, and protects your personal information when you use our services.

1. Information We Collect

We collect the following types of information:

1.1 Account Information

When you create an account, we collect information such as: - Your name and email address - Business contact information - Account credentials - Payment information (processed securely through our payment providers)

1.2 Communication Data

We collect and process: - Voice call recordings and transcripts - SMS messages and chat histories - AI-generated conversation analysis and insights - Usage statistics and metrics

1.3 Chrome Extension

The nexTalker Chrome extension uses your existing nexTalker sign-in and workspace permissions. When you right-click a phone number, it inspects nearby text to identify that number. When you open the extension popup, it reads the text you have selected on the active webpage and displays a preview. These checks take place locally in your browser. Password fields are excluded.

After you choose an extension action, the selected phone number or text is passed to nexTalker to open a dialer, message composer, contact form, or review panel. Selected contact text may be processed through OpenRouter and its AI providers to extract the name and company. Calls, messages, and contact saves require your confirmation in nexTalker. The extension does not automatically send selected text to nexTalker when you open its popup, and it does not collect your browsing history, source webpage URLs, or complete webpages.

When you choose Process clipboard, the extension reads the text or image you copied, after requesting optional clipboard access. You can also explicitly paste text or an image into its clipboard section. Clipboard content is not read when the popup opens. Copied contact text and screenshots are sent to nexTalker and may be processed by OpenRouter and its AI providers to extract contact details. Images are resized locally, kept only in temporary browser session drafts, and are not stored by nexTalker. Review the extracted details before calling, sending a message, or saving a contact.

Pending contact selections are limited to 6,000 characters each and stored temporarily in the extension's browser session storage. They expire after ten minutes and are cleared when the browser session ends. Contacts you save are retained under the service's normal data retention practices. We use this information to provide the actions you request, not for advertising or sale to data brokers.

The nexTalker Chrome extension's use and transfer of user data adheres to the Chrome Web Store User Data Policy, including its Limited Use requirements.

2. How We Use Your Information

We use your information to: - Provide and improve our services - Process your communications - Generate AI-powered insights and analytics - Maintain account security - Send service-related communications - Improve our platform's functionality

3. Third-Party Processing

We work with trusted third-party service providers to deliver our services. These providers help us with: - Telecommunications services - Speech processing and voice analysis - AI-powered conversation enhancement - Text-to-speech and speech-to-text conversion

When you use our services, your communication data may be processed by these third-party providers to enable features like voice calls, transcription, and AI-powered analysis. All providers are carefully selected and bound by strict data protection requirements.

4. Cookies and Similar Technologies

We use cookies solely for essential platform functionality, such as: - Maintaining your authenticated session - Remembering your preferences - Ensuring secure access to your account

We do not use advertising cookies or tracking cookies. The cookies we use are strictly necessary for providing our service and maintaining security.

5. Data Retention

We retain your data for the duration of your active subscription. You can export your data at any time through our platform's export features. After account termination, we may retain certain data as required by law or for legitimate business purposes.

6. Your Rights

You have the right to: - Access your personal data - Export your data - Request corrections to your data - Delete your account and associated data - Opt-out of non-essential communications

7. Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your information using industry best practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through our service or via email. Your continued use of the service after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact Point Dynamics, LLC at support@pointdynamics.com.

Last updated: October 4, 2026