AI team members for your business
AI agents that work alongside your team.
Give your AI a role in the business. NexTalker agents help customers, support sales, use connected business systems, and move work forward with your people. CRM, conversations, and the next action stay in one platform.
- Sales and customer support
- Business tools and actions
- Works with your people
Example: a parking customer
AI + your peopleSales
Check parking options
Use the configured location and availability tools.
Customer support
Look up booking details
Help with a reservation and its payment status.
Operations
Keep your people involved
Send access exceptions to the responsible team.
One shared customer history
Your team can see the conversation, review what happened, and take the next step.
A clear path from the first conversation.
Illustrative workflow
Understand the request
A sales, support, or operational need
Use the business tools
Approved information and configured lookups
Move the work forward
Handle the actions your agent is allowed to take
Work with your people
Shared context and human handoff
Put agents to work across sales, support, and operations
Configure each agent around the job you need done, the information it can use, and the actions it is allowed to take. Connect conversations to customer records, sales pipelines, and follow-up so the work carries through.
- Sales: answer product or service questions, capture needs, and support the next step toward a purchase.
- Support: help with customer questions and use connected systems to check relevant account or booking details.
- Operations: identify the right location, handle configured requests, and send exceptions to the responsible team.
- Follow-up: keep customer history, assigned work, and configured Journeys connected.
Your AI and your people work from the same context
Let AI handle the work you configure while your people stay involved where judgment, negotiation, or an exception needs their attention. Agents can transfer calls, arrange callbacks, and keep the original conversation available for whoever takes over.
Your team can review what happened, inspect the source conversation, and continue from the same customer record. Define responsibilities and handoff rules around how your company actually works.
The context stays with the work
Avery Morgan
Customer inquiry · Full conversation history
The original conversation
What the customer asked and what was discussed.
The next action
An assigned task with the details your teammate needs.
The continuing relationship
Calls, texts, email, and chat in the customer history.
Illustrative customer record · Sample data
Connect the agent to the systems the job depends on
Useful agents need business information and tools. NexTalker combines its built-in CRM and customer workspace with supported integrations and configured actions. The available lookups and actions depend on the systems and permissions set up for your business.
Bring a sales, support, or operational workflow to the demo. We’ll map what the AI can handle, what information it needs, and when a person should take over. Test that complete path before expanding the agent’s responsibilities.
Move the work forward
Handle the actions your agent is allowed to take
TRUX Parking shows what an AI team member can do
TRUX’s configured agents can check location availability, look up reservations and payment status, and support verified access questions. That brings sales, customer support, and operations into the same customer workflow, with human teammates involved when needed. The tools available for your business depend on its systems and setup.
“We've gone from a 9-5 call center to true 24/7 revenue generation.”
JoeyOperations Director · TRUX Parking
Read the customer spotlightBefore you get started
Practical questions
What work can we give an AI agent?
Start with a defined sales, support, or operational workflow. An agent can answer using approved information, capture customer needs, use supported lookup tools, and connect the next action to your team. Its responsibilities and permissions depend on your configuration and integrations.
Can NexTalker work with our existing number?
We’ll review your provider and routing options during setup. Forwarding or other routing changes may let you keep the number customers know; compatibility depends on your current phone system.
What happens if the AI cannot answer?
Define which calls should transfer to a teammate and what should happen when nobody answers. Your setup should include a callback or follow-up path for unresolved requests.
Your next customer workflow
Bring your workflow. See it in one platform.
Show us the tools you use for CRM, calls, support, and follow-up. We’ll walk through how NexTalker can bring that work together.
Book your workflow demo